🍁 Only 5 positions left for a sponsored Administrative Assistant role at Sudbury Dental Clinic in Sudbury, ON (P3E 3Z8). Earn about $62,608 per year with full-time hours and a supportive, patient-first team. Visa sponsorship with LMIA is available for qualified foreign workers, and paid training helps you settle into the role quickly. Apply soon to secure an interview and start your Canadian career in a welcoming dental practice.
Job Summary
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Sudbury Dental Clinic is hiring Administrative Assistants to join a busy, community-focused dental practice in Northern Ontario, Canada. This front-office role is ideal for organized, people-oriented professionals who enjoy helping patients and supporting clinical teams. You will be the first friendly face our patients meet, ensuring smooth scheduling, accurate records, and professional communication across the practice.
This opportunity is open to international applicants, with visa sponsorship and LMIA support available for the right candidates. You will receive structured onboarding and role-specific training to help you master our systems and feel confident quickly. If you thrive in a fast-paced, patient-centered environment and want to build your career in Canada, we encourage you to apply.
Key Duties and Responsibilities
Front Desk Reception: Greet patients warmly, manage check-in/out, and maintain a professional, welcoming reception area.
Appointment Scheduling: Coordinate, confirm, and reschedule appointments; manage recalls and follow-ups to optimize the provider calendar.
Patient Records: Create, update, and maintain accurate electronic patient charts in compliance with PHIPA and clinic policies.
Billing and Insurance: Process payments, generate receipts, verify insurance eligibility, and submit claims with accurate coding and documentation.
Phone and Email Management: Answer calls and messages promptly, triage inquiries, and provide clear, courteous information to patients.
Clinical Coordination: Communicate with dental assistants and dentists to prepare charts, lab cases, and room schedules for upcoming procedures.
Data Entry and Reporting: Enter demographics, treatment plans, and daily production/collection data; assist with simple reports as directed.
Compliance and Privacy: Uphold confidentiality standards, follow infection prevention protocols at the front desk, and adhere to clinic policies.
Office Supplies and Inventory: Monitor front-office stock (forms, labels, stationery) and coordinate reorders to avoid shortages.
Customer Service and Issue Resolution: Address concerns with empathy, escalate complex issues, and ensure a positive patient experience.
Requirements
Previous experience in administration or customer service, ideally in healthcare or dental settings.
Strong English communication skills (verbal and written); additional languages are an asset.
Comfort with computers and office software (email, calendar tools, spreadsheets); experience with dental software (e.g., Dentrix, AbelDent) is an advantage.
Excellent organization, time management, and attention to detail in a fast-paced environment.
Professional phone etiquette and a friendly, patient-centered approach.
Ability to handle confidential information and follow privacy legislation (PHIPA).
Willingness to work a rotating schedule that may include early mornings, evenings, or occasional Saturdays.
Eligibility to work in Canada or willingness to pursue employer-supported work authorization.
Education
High school diploma or equivalent required.
Post-secondary certificate or diploma in Office Administration, Medical/Dental Reception, or related field is an asset but not mandatory.
Working Conditions
In-person role at a modern dental practice in Sudbury, Ontario (P3E 3Z8).
Full-time schedule, typically around 40 hours per week; may include some evenings or Saturdays based on clinic needs.
Combination of sitting, standing, and walking; frequent computer and phone use.
Patient-facing environment requiring professional attire and courteous demeanor.
Compliance with clinic hygiene standards; PPE available for front-desk tasks as needed.
Fast-paced setting with frequent multitasking and time-sensitive communication.
Benefits
Competitive hourly pay aligned with experience and responsibilities.
Paid training and onboarding to learn clinic systems and workflows.
Overtime pay in accordance with Ontario employment standards when applicable.
Paid vacation and public holidays as per the Employment Standards Act (Ontario).
Opportunities for professional development and cross-training within the clinic.
Supportive, multicultural team environment with clear processes and guidance.
Visa sponsorship with LMIA support for eligible international candidates.
Visa Sponsorship & Immigration Information
Qualified foreign workers are encouraged to apply. For Canada, visa sponsorship is supported through the Temporary Foreign Worker Program (TFWP) with an approved Labour Market Impact Assessment (LMIA) where required. The employer can provide documentation to support a work permit application for successful candidates. Longer-term pathways, such as Express Entry or Provincial Nominee Programs, may also be options after gaining eligible Canadian work experience.
Applicants should prepare a valid passport, an updated CV, education credentials, reference contacts or letters, and any certificates relevant to office administration or dental reception. Language tests like IELTS are not always required for employer-specific work permits, but results can strengthen your profile and may be needed for permanent residency pathways.
The process typically involves receiving a job offer, the employer securing LMIA approval, and then the applicant submitting a work permit application with biometrics and supporting documents. Processing times vary by country and program, so apply early and respond promptly to any document requests.
How to Apply
Prepare an updated resume/CV in English.
Highlight administrative, reception, scheduling, and customer service experience.
State your current work authorization status for Canada.
Include professional references if available.
Submit your application through the apply button on this page.
Only shortlisted candidates will be contacted for the next steps.
About the Company
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Sudbury Dental Clinic is a community-focused practice serving patients across Greater Sudbury with preventative, restorative, and cosmetic dental care. The clinic is known for its friendly front-office team, clear communication, and commitment to a positive patient experience.
As an employer, Sudbury Dental Clinic values professionalism, empathy, and teamwork. Administrative staff are integral to the practice, ensuring that every visit is efficient, comfortable, and well-coordinated.
Job Details
Job Type: Full Time
Salary: $62,608 per year
Work Location: In person
Vacancies: 5 positions
Frequently Asked Questions
Q: Is visa sponsorship available for this role? A: Yes. Visa sponsorship with LMIA support is available for qualified international candidates under Canada’s Temporary Foreign Worker Program.
Q: Can international applicants / foreign workers apply? A: Absolutely. International applicants are encouraged to apply, and the clinic can support eligible candidates through the work permit process.
Q: What is the salary and is it negotiable? A: The expected total compensation is approximately $62,608 per year based on the stated hourly range and typical hours. Final pay depends on experience, skills, and interview results.
Q: Is previous experience required? A: Experience in administration or customer service is preferred, especially in a healthcare or dental setting. Training is provided for clinic-specific systems.
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Q: What are the working hours? A: This is a full-time role of around 40 hours per week. Schedules may include early mornings, evenings, or occasional Saturdays depending on clinic operations.
Q: Is this a permanent position? A: The role is full time and intended as an ongoing position, subject to performance and clinic needs.
Q: Will the employer help with accommodation? A: While housing is not provided, the team can offer general guidance on local rentals and settling in Sudbury.
Q: Do I need IELTS or an English test? A: An English test is not always required for an employer-specific work permit, but proof of English can be helpful and may be required for future permanent residency pathways.
Q: What is the LMIA process? A: The employer applies for an LMIA to show the need for a foreign worker. Once approved, you can apply for a work permit using the LMIA and your job offer letter.
Q: How do I apply? A: Submit your application through the apply button on this page.
Join Sudbury Dental Clinic as an Administrative Assistant and build a meaningful career in Canada’s healthcare sector. This is a great chance to gain Canadian experience with a supportive employer and clear growth potential. Apply today to be considered for one of the limited sponsored positions.
