Sifton Properties Ltd.
Job Summary:
As a Receptionist, you will play a crucial role as the first point of contact within our Residence, responsible for receiving and directing visitors and inquiries. Your role extends to relaying and coordinating resident and staff messages using telephone and emergency response systems. Actively involved in enhancing the customer experience, you will promote the Residence’s professional image.
Duties:
- Receive and direct visitors and inquiries.
- Relay and coordinate resident and staff messages via telephone and emergency response systems.
- Collaborate with other departments to ensure continuity of care.
- Assist with various administrative functions contributing to the efficient operation of the Residence.
- Adhere to company policies, procedures, and regulatory compliance standards.
- Maintain confidentiality regarding resident and operational matters.
- Exercise courtesy, good judgment, and concern for the safety and well-being of residents and visitors.
- Assist in training new staff members on reception and administrative procedures to ensure a consistent and welcoming experience.
- Ensure accurate and efficient management of resident documentation, respecting privacy and confidentiality.
Requirements:
- Proficient in Microsoft Office Programs including Word and Excel.
- Working knowledge of relevant legislation (e.g., Employment Standards Act).
- Ability to understand and perform duties effectively, communicate pertinent issues, and work accurately and quickly.
- Self-directed and team-oriented with excellent organizational and problem-solving skills.
- Previous experience in accounting/bookkeeping/payroll is an asset.
- Effective communication and interpersonal skills.
- Commitment to multi-disciplinary teamwork.
Education:
- Grade 12 or equivalent general education.
Benefit:
- In-depth training with your team and mentors.
- Special events, celebrations, and unique perks specific to your role and work environment.
- Unique rewards and recognition programs designed to celebrate your contributions.
- Employee Assistance Program for your everyday needs.
Salary:
- $40,000.00 Yearly.
FAQs:
Q: Is there room for career advancement?
A: Yes, we provide opportunities for career growth and development within our organization.
Q: What special events and celebrations can employees expect?
A: We organize various events and celebrations throughout the year to promote a positive work environment and recognize your contributions.
Q: How often are emergency response drills conducted?
A: Emergency response drills are conducted regularly to ensure staff is well-prepared for any unforeseen situations.
Q: Can residents and visitors access assistance outside regular business hours?
A: Yes, our emergency response system and staff support are available 24/7 to address any urgent needs.
Q: How does the Residence support employee well-being?
A: Employee well-being is a priority. We offer wellness programs, mental health resources, and initiatives promoting a positive work environment.
Q: Are there opportunities for cross-departmental collaboration?
A: Yes, we encourage collaboration between departments to foster a supportive and integrated work environment. Opportunities for cross-training and collaboration are actively promoted.
Q: How is feedback from residents and staff collected?
A: We employ various channels, including regular surveys, suggestion boxes, and resident meetings, to ensure open communication and feedback collection.
Q: What resources are available for ongoing training and development?
A: We provide access to online courses, workshops, and training programs to support continuous learning and professional development.
Q: Can employees contribute ideas for community engagement initiatives?
A: Absolutely! We encourage employees to share their ideas for community engagement, and there are avenues for staff to propose and lead initiatives.
Q: How is work-life balance supported within the organization?
A: We promote work-life balance through flexible scheduling options, wellness programs, and initiatives that prioritize employee well-being.
To apply for this job please visit ca.indeed.com.
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